Privacy Policy
At LocoShop, we value your privacy and are deeply committed to protecting your personal data. This Privacy Policy details the complete lifecycle of your data when you interact with our hyper-local marketplace application, including collection, usage, storage, and sharing.
1. Comprehensive Information Collection
- Personal Identity & Contact: We collect your name, email address, and phone number. Phone numbers are primarily used for secure OTP (One-Time Password) based authentication and delivery coordination.
- Precise Location Data: As a hyper-local platform, we require continuous or on-use access to your precise GPS location to connect you with nearby operational stores, calculate delivery distances accurately, and track delivery partners in real-time.
- Transaction & Payment Data: We collect order details, selected payment methods, and billing addresses. Payment processing is handled by secure third-party gateways. We never store your full credit/debit card numbers or UPI PINs on LocoShop servers.
- Device & Usage Information: We collect device IDs, operating system details, and interaction metrics to optimize application performance and troubleshoot bugs.
2. Utilization of Your Data
- Operational Necessity: To process your orders, allocate the nearest delivery partners, and ensure smooth handover of goods.
- Service Enhancements: To analyze user behavior, refine our UI/UX, and introduce localized features relevant to your area.
- Security & Fraud Prevention: To monitor irregular login patterns, enforce OTP limits, and prevent fraudulent transactions on the platform.
3. Authorized Sharing of Information
- Marketplace Vendors: We share your name, order details, and specific instructions with the registered vendor preparing your order.
- Delivery Partners: Your name, exact delivery address, and phone number are shared temporarily with delivery personnel to facilitate successful order handover.
- Legal Obligations: We may disclose your information to law enforcement or government authorities if required by law, court order, or regulatory mandates. We do not sell, rent, or lease your personal data to any third-party marketing agencies.